Send us the details you already have

You do not need a finished plan to write to us. A rough sketch of the room, the width of a doorway, or a note about the flooring that is already down is enough to start a useful conversation. Families often send a photo of the space, the measurements they took with a tape measure, and a short description of how their relative moves around the house day to day.

If you would like a printed catalogue for a planning conversation at home, mention that in your message and we will note it. The same goes for access to the shared board where you can keep the gallery items you want to return to.

What to include

  • Doorway widths and any tight turns along the route
  • Flooring type and whether it feels slippery underfoot
  • Where grab rails are already fixed, if any
  • The room you are planning and the main mobility need

Where to reach us

The Firs, 32A Cradock Avenue, Rosebank, Johannesburg, 2196, South Africa

contact@swedenseniors.com

+27 64 840 4099

Reach the gallery directly

If a caption or a floor sketch leaves you with a question, you do not need to fill in anything here. Write to the address below, call during the day, or send an email with the room you are working on and the doorway width you measured. Someone from the Rosebank team reads these messages and can point you to the right room set, a printed catalogue, or a contributor near you.

Postal address

The Firs, 32A Cradock Avenue,
Rosebank, Johannesburg, 2196,
South Africa

Phone

+27 64 840 4099

Useful when you want to talk through a sketch rather than type it out.

Email

contact@swedenseniors.com

Attach a photo of the doorway or the flooring if that is easier than describing it.

What helps us answer well

  • The room you are planning, and whether it is a bedroom, bathroom, living room, kitchen or hallway.
  • The clear width of the doorway, measured between the frame edges rather than the door itself.
  • Whether a walking frame, wheelchair or low-vision support is part of the picture.
  • Any flooring or lighting detail you are unsure how to read from a sketch.

Where to go when a caption leaves you with a question

Reading a floor sketch is one thing. Deciding what it means for your own hallway, or for a parent who uses a walking frame, is where most families pause. This page collects the ways you can actually reach us, and points you back to the gallery entries that explain the terms in plain language.

Send a planning question

Write to us about a specific room, a doorway width you have measured, or a flooring detail you are unsure about. A short description of the space is more useful than a long one.

Email: contact@swedenseniors.com
Phone: +27 64 840 4099

Post and visits

If you would rather send something on paper, our mailing address is below. We keep the gallery as a reference resource, so there is no showroom to walk through.

The Firs, 32A Cradock Avenue,
Rosebank, Johannesburg, 2196,
South Africa

Before you write, check the glossary entries

Most questions we receive are already answered somewhere in the collection. Grab-rail placement is described by its position relative to a doorway or a seating edge, so the rail meets a natural reach. Non-slip flooring is explained through surface texture and how it behaves underfoot in a passage. Lighting levels are discussed as even, low-glare light along a route rather than one bright source. Doorway clearances are shown as the open width a walking frame or wheelchair needs to pass.

Each of these terms links back to a room example, so you can move from the definition to a photograph and a measured sketch, then bring the notes into a conversation at home. If something still does not fit your space, that is exactly the kind of question worth sending.

Contact the gallery · How we handle your details

Your privacy choices

We use a small amount of local storage to remember how you interact with this site. It helps us keep the experience consistent between visits and avoid asking the same question again. You can read the details in our privacy policy.