A short note with a few measurements goes a lot further than a general question. You do not need everything on this list, and nothing here is a requirement to get in touch. It simply tells us what you are working with, so the gallery items we point you toward actually match the room in front of you.
Doorway clear width, the gap between bed and wardrobe, and the distance from the toilet to the nearest wall are the three numbers families ask about most. If you have a tape measure nearby, those are the useful ones. If not, a rough description still works.
Ceiling height and window position help too when lighting is part of the question.
Tell us what the floor is now: carpet, tile, timber, vinyl. Whether it is matte or glossy matters for glare and grip. The same goes for the shower base and any raised thresholds between rooms.
If grab rails are already fitted, note roughly where they sit and what they are fixed into.
Two or three phone photos taken from the doorway are usually enough. Daylight helps. You do not need to tidy up first, and you do not need to send anything at all if a written description is easier.
Please avoid sending images of people unless you are comfortable doing so.
Are you planning a single change or a full room? Is there a rental agreement, a body corporate rule or a fixed budget band that limits what is possible? A short sentence about that saves a lot of back and forth.
If a family member has a strong preference about how the room should feel, that is worth mentioning too.
It helps to know what a good outcome looks like for your household. A clear path to the bathroom at night, a place to sit while putting on shoes, a shower that can be entered without stepping over a lip. Describe it in your own words rather than in technical terms.
We use that to pull the closest room sets from the gallery and to note which captions are worth reading first. The gallery stays a reference resource, so what you get back is material to think with, not a plan drawn for your specific home.
Questions about a room set, a printed catalogue or the shared board all come to the same place. One address, one phone line, one inbox.
The gallery is a reference resource, not a shop or a clinic. Write to us about a room type, a budget band or a mobility need, and we will point you to the gallery items that fit. If you would rather plan on paper, ask for the printed catalogue and we will post it to you.
The form on this page takes a general enquiry and shows a thanks page once the handler receives it. It does not open an account, place an order, take a payment or book a slot, and it does not promise a call or a reply within a set time.
For planning at home, the gallery itself stays the main starting point. The form is simply a way to ask a question or request the catalogue.
Tell us which room you are working on and what the space looks like right now. Doorway widths, floor surface and where the light falls in the evening are the details that usually decide a layout, so they are worth writing down before you start moving furniture.
The form reaches the gallery handler and then takes you to a thanks page. It does not open an account, place an order or hold a slot, and nothing is confirmed by email afterwards. If you would rather write directly, the address and phone number below are the same ones used for post.
One postal point in Rosebank, Johannesburg. Nothing more than that.
Swedens Seniors keeps a single contact and postal address for families who want to send a planning question or ask for a printed catalogue. It is not a showroom, not a workshop and not a place to drop in. If you are working through a room at home, the gallery itself is still the best place to start.
Letters and printed catalogues go to the same address. Use it when you want something on paper to spread across a kitchen table with a parent, a sibling or an occupational therapist.
The address is a contact and postal point only. There is no visiting arrangement attached to it, and no collection service. For general enquiries, the form on this page is the simpler route.
We use a small amount of local storage to remember how you interact with this site. It helps us keep the experience consistent between visits and avoid asking the same question again. You can read the details in our privacy policy.